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October 15, 2018

Chinese online travel agency Ctrip to expand biz in Korea

PUBLISHED : October 10, 2018 - 14:25

UPDATED : October 12, 2018 - 15:05

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[THE INVESTOR]
Chinese online travel giant Ctrip.com International will expand the services provided by its brand Trip.com in Korea as the company moves to increase its presence in the global market, its CEO said on Oct. 10.

The company is planning to launch a Trip.com round-the-clock customer center in Seoul this month to cope with rising demand in the local market.
 


“We have been posting three-digit growth in Korea every year, with air (travel) probably the strongest because Skyscanner has very good market share here,” CEO Jane Sun said during a press conference in Seoul.

Ctrip has been expanding its overseas business, purchasing Edinburgh-based flight price comparison site Skyscanner in 2016 and rebranding its foreign business channel from Ctrip to Trip.com in late 2017.

Trip.com is currently available in 15 countries and has 300 million registered users.

“Still, our market share in Korea is single-digit, very small. Thus, the growth potential is very huge,” the CEO said.

As part of its expansion plan, Trip.com will begin airport pick-up services and sales of activity products in Korea by the end of this year.

Headquartered in Shanghai, Ctrip’s sales came to US$4.1 billion last year. It has some 37,000 employees, including 6,500 engineers.

By Song Seung-hyun and newswires (ssh@heraldcorp.com)

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